{"id":555,"date":"2024-01-20T15:41:32","date_gmt":"2024-01-20T15:41:32","guid":{"rendered":"https:\/\/sportwebclub.revolucionweb.es\/?page_id=555"},"modified":"2024-01-22T09:50:51","modified_gmt":"2024-01-22T09:50:51","slug":"retours-faciles-et-annulations-sans-tracas-sur-sportweb-club","status":"publish","type":"page","link":"https:\/\/sportweb.club\/fr\/retours-faciles-et-annulations-sans-tracas-sur-sportweb-club\/","title":{"rendered":"Retours & Annulations"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

<\/p>\n

Annuler une commande<\/span>
<\/p>\n

Un acheteur et un vendeur ne peuvent annuler leur commande que si l\u2019article n\u2019a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9.<\/p>\n

Pour annuler votre achat:<\/p>\n

Ouvrez votre \u00e9cran de conversation avec le vendeur.<\/p>\n

Un accord mutuel entre un acheteur et un vendeur sur l\u2019annulation de leur commande les aidera \u00e0 \u00e9viter les commentaires n\u00e9gatifs automatiques.<\/p>\n

Retourner un article<\/span><\/p>\n

Si votre article a \u00e9t\u00e9 endommag\u00e9 pendant le transport ou n\u2019est pas conforme \u00e0 la description, vous pouvez le retourner et obtenir un remboursement. Si l\u2019article ne vous convient pas ou si vous ne l\u2019aimez pas, vous ne pouvez le retourner que si votre vendeur l\u2019accepte.<\/p>\n

Important:<\/p>\n

Vous devez retourner l\u2019article dans le m\u00eame \u00e9tat dans lequel vous l\u2019avez re\u00e7u, c\u2019est-\u00e0-dire que vous ne pouvez pas le laver ou l\u2019utiliser.<\/p>\n

Commencer un retour<\/span><\/p>\n

Si l\u2019article que vous avez re\u00e7u a \u00e9t\u00e9 endommag\u00e9 pendant le transport ou diff\u00e8re consid\u00e9rablement de la description, voici les \u00e9tapes \u00e0 suivre:<\/p>\n

Dans le fil de conversation avec votre vendeur, \u00e9crivez J\u2019ai un probl\u00e8me dans les 2 jours suivant la livraison de l\u2019article.<\/p>\n

Fournir au vendeur la preuve pour lui montrer que l\u2019article est arriv\u00e9 endommag\u00e9 pendant le transport ou qu\u2019il ne correspond pas \u00e0 la description. Les preuves peuvent \u00eatre des photos avec l\u2019un des \u00e9l\u00e9ments suivants:<\/p>\n

L\u2019article avec la (les) pi\u00e8ce (s) endommag\u00e9e (s) visible (s).<\/p>\n

L\u2019emballage de l\u2019article montrant sa (ses) pi\u00e8ce (s) endommag\u00e9e (s).<\/p>\n

La ou les pi\u00e8ces de l\u2019article qui ne correspondent pas \u00e0 la description de l\u2019article.<\/p>\n

Cherchez une solution avec le vendeur. Discutez des options de remboursement et d\u2019exp\u00e9dition de retour de l\u2019article:<\/p>\n

Le vendeur peut vous demander de renvoyer l\u2019article et de vous rembourser le paiement.<\/p>\n

Ensuite, sur la base de votre discussion avec le vendeur, continuez avec l\u2019un des sc\u00e9narios d\u00e9crits ci-dessous.<\/p>\n

Vous avez conclu un accord avec le vendeur?<\/span><\/p>\n

Si vous avez accept\u00e9 le remboursement:<\/p>\n

Veuillez organiser le retour de l\u2019article directement avec le vendeur. D\u00e8s que le vendeur re\u00e7oit de votre part un num\u00e9ro de suivi valide du colis de retour, il peut vous rembourser. Assurez-vous de partager le num\u00e9ro de suivi du colis avec le vendeur. Nous leur conseillons vivement d\u2019attendre d\u2019avoir re\u00e7u au moins cette preuve avant de proc\u00e9der au remboursement.<\/p>\n

Si vous avez accept\u00e9 que vous (l\u2019acheteur) conserveriez l\u2019article, confirmez dans votre fil de conversation avec le vendeur.<\/p>\n

Vous n\u2019arrivez pas \u00e0 vous entendre sur le remboursement avec le vendeur?<\/span><\/p>\n

Si vous avez besoin d\u2019un coup de main pour r\u00e9soudre le probl\u00e8me, contactez-nous en \u00e9crivant un e-mail \u00e0 contact@sportweb.club d\u00e9crivant votre probl\u00e8me. Nous examinerons ensuite le cas et contacterons le vendeur pour vous aider \u00e0 prendre la d\u00e9cision finale.<\/p>\n

Si l\u2019article que vous avez achet\u00e9 ne vous convient pas:<\/p>\n

Malheureusement, dans cette situation, vous ne pouvez pas demander un remboursement \u00e0 moins que le vendeur n\u2019accepte le retour apr\u00e8s l\u2019avoir contact\u00e9 en priv\u00e9.<\/p>\n

Si tel est le cas, vous devrez convenir des conditions de retour avec lui.<\/p>\n

Frais de retour<\/span><\/p>\n

Les acheteurs prennent en charge les frais de retour, sauf si vous \u00eates d\u2019accord avec votre vendeur.<\/p>\n

Veuillez noter:<\/p>\n

Dans certains cas, lorsqu\u2019il existe de fortes indications que l\u2019article que vous avez re\u00e7u est une contrefa\u00e7on, vous n\u2019aurez peut-\u00eatre pas \u00e0 le renvoyer au vendeur. Dans cette situation, nous pouvons vous demander de coop\u00e9rer avec nous \u2013 un moyen de coop\u00e9ration pourrait \u00eatre de d\u00e9truire l\u2019article.<\/p>\n

Retourner un article<\/span><\/p>\n

Si vous contactez votre vendeur et acceptez avec lui un remboursement en priv\u00e9, vous pouvez tous deux convenir d\u2019une date de retour. D\u00e8s que le vendeur re\u00e7oit un num\u00e9ro de suivi valide du colis de retour, il peut vous rembourser.<\/p>\n

<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Annuler une commande Un acheteur et un vendeur ne peuvent annuler leur commande que si l\u2019article n\u2019a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9. Pour annuler votre achat: Ouvrez votre \u00e9cran de conversation avec le vendeur. Un accord mutuel entre un acheteur et un vendeur sur l\u2019annulation de leur commande les aidera \u00e0 \u00e9viter les commentaires n\u00e9gatifs automatiques. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-555","page","type-page","status-publish","hentry"],"yoast_head":"\nRetours faciles et annulations sans tracas sur SportWeb.club<\/title>\n<meta name=\"description\" content=\"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours faciles et annulations sans tracas sur SportWeb.club\" \/>\n<meta property=\"og:description\" content=\"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/\" \/>\n<meta property=\"og:site_name\" content=\"SportWeb Club\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-22T09:50:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sportweb.club\/wp-content\/uploads\/2023\/09\/The-Ultimate-Hub-for-Sports-Enthusiasts-and-Preloved-Gear.-SportWeb.Club-is-a-groundbreaking-hub-for-passionate-sports-lovers-and-sustainable-marketplace-to-buy-and-sell-preloved-sports-equipment.-2-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"593\" \/>\n\t<meta property=\"og:image:height\" content=\"395\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Retours faciles et annulations sans tracas sur SportWeb.club\" \/>\n<meta name=\"twitter:description\" content=\"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/sportweb.club\/wp-content\/uploads\/2023\/09\/The-Ultimate-Hub-for-Sports-Enthusiasts-and-Preloved-Gear.-SportWeb.Club-is-a-groundbreaking-hub-for-passionate-sports-lovers-and-sustainable-marketplace-to-buy-and-sell-preloved-sports-equipment.-2-1.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sportweb.club\\\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\\\/\",\"url\":\"https:\\\/\\\/sportweb.club\\\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\\\/\",\"name\":\"Retours faciles et annulations sans tracas sur SportWeb.club\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sportweb.club\\\/#website\"},\"datePublished\":\"2024-01-20T15:41:32+00:00\",\"dateModified\":\"2024-01-22T09:50:51+00:00\",\"description\":\"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sportweb.club\\\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sportweb.club\\\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sportweb.club\\\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sportweb.club\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retours & Annulations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sportweb.club\\\/#website\",\"url\":\"https:\\\/\\\/sportweb.club\\\/\",\"name\":\"SportWeb Club\",\"description\":\"Sell and Buy Sport Second Hand Products\",\"publisher\":{\"@id\":\"https:\\\/\\\/sportweb.club\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sportweb.club\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sportweb.club\\\/#organization\",\"name\":\"SportWeb Club\",\"url\":\"https:\\\/\\\/sportweb.club\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/sportweb.club\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sportweb.club\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/sportweblogo.jpg\",\"contentUrl\":\"https:\\\/\\\/sportweb.club\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/sportweblogo.jpg\",\"width\":450,\"height\":80,\"caption\":\"SportWeb Club\"},\"image\":{\"@id\":\"https:\\\/\\\/sportweb.club\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Retours faciles et annulations sans tracas sur SportWeb.club","description":"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/","og_locale":"fr_FR","og_type":"article","og_title":"Retours faciles et annulations sans tracas sur SportWeb.club","og_description":"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.","og_url":"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/","og_site_name":"SportWeb Club","article_modified_time":"2024-01-22T09:50:51+00:00","og_image":[{"width":593,"height":395,"url":"https:\/\/sportweb.club\/wp-content\/uploads\/2023\/09\/The-Ultimate-Hub-for-Sports-Enthusiasts-and-Preloved-Gear.-SportWeb.Club-is-a-groundbreaking-hub-for-passionate-sports-lovers-and-sustainable-marketplace-to-buy-and-sell-preloved-sports-equipment.-2-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"Retours faciles et annulations sans tracas sur SportWeb.club","twitter_description":"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.","twitter_image":"https:\/\/sportweb.club\/wp-content\/uploads\/2023\/09\/The-Ultimate-Hub-for-Sports-Enthusiasts-and-Preloved-Gear.-SportWeb.Club-is-a-groundbreaking-hub-for-passionate-sports-lovers-and-sustainable-marketplace-to-buy-and-sell-preloved-sports-equipment.-2-1.jpg","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/","url":"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/","name":"Retours faciles et annulations sans tracas sur SportWeb.club","isPartOf":{"@id":"https:\/\/sportweb.club\/#website"},"datePublished":"2024-01-20T15:41:32+00:00","dateModified":"2024-01-22T09:50:51+00:00","description":"Consulte notre politique de retours et d\u2019annulations sur SportWeb.club. Profite de transactions sans souci lors de l\u2019achat ou de la vente.","breadcrumb":{"@id":"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sportweb.club\/easy-returns-and-hassle-free-cancellations-at-sportweb-club\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sportweb.club\/fr\/"},{"@type":"ListItem","position":2,"name":"Retours & Annulations"}]},{"@type":"WebSite","@id":"https:\/\/sportweb.club\/#website","url":"https:\/\/sportweb.club\/","name":"SportWeb Club","description":"Sell and Buy Sport Second Hand Products","publisher":{"@id":"https:\/\/sportweb.club\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sportweb.club\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/sportweb.club\/#organization","name":"SportWeb Club","url":"https:\/\/sportweb.club\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/sportweb.club\/#\/schema\/logo\/image\/","url":"https:\/\/sportweb.club\/wp-content\/uploads\/2023\/01\/sportweblogo.jpg","contentUrl":"https:\/\/sportweb.club\/wp-content\/uploads\/2023\/01\/sportweblogo.jpg","width":450,"height":80,"caption":"SportWeb Club"},"image":{"@id":"https:\/\/sportweb.club\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/pages\/555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/comments?post=555"}],"version-history":[{"count":6,"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/pages\/555\/revisions"}],"predecessor-version":[{"id":5033,"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/pages\/555\/revisions\/5033"}],"wp:attachment":[{"href":"https:\/\/sportweb.club\/fr\/wp-json\/wp\/v2\/media?parent=555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}